FAQ

FAQ

We know that taking care of your lawn can at times be overwhelming, that's why we've tried to answer the burning questions that we hear most often below. Take a look through and if your question isn't covered, give us a call in the office. We would love to hear from you! 
  • What are the different programs that you offer?

    Our most popular program includes five fertilizer applications throughout the season. All our programs are customizable and can be specifically tailored to your needs. Fill out our quick quote form to get a program tailored to your property! 

  • Do you service _________ area?

    We offer our lawn care services in the GTA and beyond, but here is a handy map of where exactly our boundaries are! 

  • What are the benefits of having a healthy lawn?

    Air Quality - An average lawn absorbs pollutants such as soot, dust and carbon dioxide while producing enough oxygen every day to meet the needs of a family of four. Cooling - The front lawns of 8 houses has the cooling effect of about 70 tons of air conditioning! Noise Reduction - Turf effectively absorbs sound creating a quieter environment for your home. 

  • When will you be out to spray my lawn?

    Our application time periods typically take 4-6 weeks to complete! We try to get to all of our customers in a timely manner by following specific routes and treating your lawn and your neighbours on the same day. If you'd like a more specific time, contact us at the office and we will provide you with an up-to-date answer.

  • The tech didn't treat my backyard!

    Our technicians always start the applications in the backyard, if they are unable to access the back then they do not do the application and reschedule. 

  • Do I have to be home for the application to happen?

    No! As long as our technicians have access to all areas that need to be treated, there is no need for the homeowner to be on site.

  • How often do your spray the Fiesta Weed Control ® applications?

    We treat for weeds twice a year. Generally the applications take place in both spring and fall. If temperatures allow, the applications can take place in the summer.

  • My weeds are still there after you sprayed, what happened?

    We don't guarantee 100% control with one weed control application. Weed control and maintenance is a season long process which can involve multiple applications.

  • I have lots of crab/quack/twitch grass, what can I do?

    Unfortunately because these plants are grasses, they are not susceptible to broadleaf weed control applications. The only control available is to dig them out by hand and re-seed.

  • I have grubs. Can you help and when do you treat?

    Yes! For grub control we apply a biological product called Biotitan WP later in the summer. Biotitan WP is a biological control which targets white grubs in early stages of development. We treat later in the summer because this is the only time of the season where grubs are susceptible to treatment.

  • Help! I have animals digging up my lawn.

    Although it may help, there is no guarantee that the grub control applications will stop the animals from digging. Animals dig for a variety of food sources besides white grubs.  We suggest trying a variety of home remedies to stop the animals which include: sprinkling cayenne pepper in the area, purchasing critter ritter, using a motion detected sprinkler or putting mesh wire in the areas the animals are digging.

  • What is the benefit of a core aeration? Should I do it in the spring or fall?

    The primary benefits of lawn aeration are reducing compaction, increasing surface drainage and allowing for oxygen, water and nutrients to be more available to the roots of the lawn.  Aerating can be completed in both the spring and fall when soil conditions are optimal.

  • When should I be overseeding? Should I top-dress?

    The best time for overseeding is in the spring and fall when conditions are optimal for seed germination. We recommend using a blend of Kentucky blue grass, perennial rye grass and fine fescue. In areas that are very bare, applying top-dress such as triple mix can help protect the seed and increase germination.

  • How often should I be watering my lawn during the summer?

    The average home lawn requires roughly one and a half inches of water per week.  It is important to thoroughly soak the root zone on each watering followed by a period of a day or two where the soil dries out. This roughly equates to watering all areas for at least one hour, three times weekly. Watering consistently during periods of extreme heat will eliminate both drought and heat stress. 

  • How often should I be mowing my lawn? How short should I cut it?

    Mowing is one the most important practices in lawn maintenance.  No more than 1/3 of the blade should be cut off at one time to avoid scalping. This means that the lawn should be mowed consistently at least once weekly all season long. Mowing height should be kept at 2 ½ to 3 inches. We recommend collecting the clippings. This decreases thatch build up which helps eliminate environments for disease and insect infestations to develop.

  • My lawn looks terrible, what should I do?

    Start by giving us a call in the office, our technicians make note of any conditions in particular they notice when they are on your lawn. If there seems to be a persisting problem, we can always set up a service call for a technician to take a look. 

  • I have brown/dead patches in my lawn!

    Depending on the time of year this could be caused by a number of issues such as disease, insect infestation, dought stress etc. Make sure you are keeping up our recommended watering schedule for at least two to three weeks. If the condition persists, give us a call and we will send out one of our certified technicians to perform an on site analysis.  

  • Do you offer lawn cutting or gardening services?

    No, unfortunately we only offer our specialized turf treatments. We can recommend a variety of companies if you give us a call at the office

  • What does auto-renew mean? How do I cancel my account with you?

    This means that we will be out to service you in the spring unless you give us a call to notify otherwise over the winter! We send out our renewal letters in the winter to ensure that you are given enough time to look over your program and take advantage of the prepay discount if interested. You can call or email to cancel your account with us anytime. 

  • How do you accept payment? What are my options.

    We accept a variety of methods, not limited too: mailed in cheques, credit card over the phone or through your customer portal, e-transfer, online bill payments and cash payments at the office. We unfortunately cannot accept debit or American Express at this time. 

  • How do I pay through online banking?

    You can set Frechette Lawncare up as a personal payee similar to any bill payment. You then use your customer # as your account # and put through the payment. The payment then gets credited to your account within the next 24-48 hours. 

  • How do I pay through e-transfer?

    You can set up payment to info@frechettelawncare.com and provide a comment of either your service address or customer number. You can then call us or email us to set up the password. 

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